Contact

We’re Here to Help

Have a question about a product, an existing order, or finding the right piece for your space? Send us a message and we’ll be happy to help.

For the fastest assistance, please include your order number and the email address used during checkout.

Customer Support

Email: support@gallero.shop
Phone: 832-758-1884

Hours:
Monday–Friday, 10:00 AM–5:00 PM Central Time

We aim to respond to all messages within 1–2 business days. Messages received on weekends or holidays will be answered during the next available business day.

Order Support

For questions about an existing order, please include:

• Your full name
• Your order number
• The email address used during checkout
• A brief description of how we can help
• Clear photographs if your item arrived damaged or incorrect

Track Your Order

You can check your latest shipping updates through our Track Your Order page using your order number and contact information.

Returns

Please review our Return and Refund Policy before requesting a return. All returns must be approved before an item is mailed. Do not return an item to the address shown on its original package unless Gallero specifically instructs you to do so.